Responsible Gaming

Gambling is entertainment, not a source of income. Most players lose over time. Only wager amounts you can afford to lose without affecting your household budget.

Signs of problem gambling

• Chasing losses with bigger bets.
• Playing to escape stress, boredom or depression.
• Borrowing money to gamble.
• Hiding your play from family or friends.
• Missing work or family time because of gambling.

Tools available on Pinnacle

• Deposit limits (daily / weekly / monthly).
• Loss limits.
• Session time reminders.
• Cool-off (72 hours).
• Self-exclusion (6 months, 1 year or permanent).

All controls are available from Settings → Responsible Gaming inside your account. Once set, a limit cannot be increased for at least 24 hours.

Help lines in Canada

• ConnexOntario: 1-866-531-2600 — free, confidential, 24/7 (Ontario).
• Responsible Gambling Council: responsiblegambling.org.
• Gamblers Anonymous Canada: gamblersanonymous.org.
• Provincial helplines: BC 1-888-795-6111 · Quebec 1-800-461-0140 · Alberta 1-866-332-2322.